Returns and Refunds Policy

Returns
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return most items within 30 days of delivery for a refund or exchange.

Eligibility for Returns:

• Items must be unused, in the original packaging, and in the same condition you received them.
• Some products (e.g., personalized items, clearance sales) may not be eligible for return. These will be clearly noted on the product page.

How to Return an Item:

1. Contact our Customer Service at [your email/contact info] to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide instructions and a return shipping address.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item was defective or we made an error in your order.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 7-10 business days.
• Shipping costs are non-refundable unless the return is due to an error on our part.

Exchanges
If you would like to exchange an item, please follow the return process above and place a new order for the desired product.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [your email/contact info] with photos of the damage. We will arrange for a replacement or full refund.